Innovating in Health Care : Creating Breakthrough Services, Products and Business Models

Globally, healthcare faces a threefold crisis of unsustainable economics, erratic quality, and unequal access. In the U.S., healthcare accounted for 18% of the 2017 GDP and will likely reach nearly 20% by 2025, while hospital-induced deaths have skyrocketed and tens of millions of people remain uninsured. Professor Herzlingers's book focuses on creating the innovations in healthcare that can meet these needs.