Edited by Margie Kelley

Valuing U.S. National Parks and Programs
by Linda J. Bilmes (MBA 1984)
Routledge
In Valuing U.S. National Parks and Programs, author Linda J. Bilmes develops a comprehensive framework to calculate the economic value of protected areas, with particular application to the U.S. National Park Service (NPS). The framework covers many benefits provided by NPS units and programs, including on-site visitation, carbon sequestration, and intellectual property such as in education curricula and filming of movies/ TV shows, with case studies of each. Examples are drawn from studies in Santa Monica Mountains National Recreation Area, Golden Gate National Recreation Area, Everglades National Park, and Chesapeake Bay. This book will be of great interest to professionals and students in environmental economics, land management, and nature conservation, as well as the more general reader interested in national parks.

The Health Care Consumer’s Manifesto: How to Get the Most for Your Money
by Deborah Dove Gordon (MBA 1999)
Praeger
Health care consumer policy expert Deborah Gordon offers a guided tour inside American health care to learn why it is so messy and who is invested in keeping it that way. The book presents a new vision of how health care could work if it were truly designed to meet consumer needs, creating a call to action on how to demand and help create such a system. A wake-up call to an industry tenuously holding on to the status quo and ripe for true disruption, this book outlines what consumers can do themselves and demand from doctors, hospitals, health plans, and policymakers to get more for their health care spending and, in so doing, reshape the health care system into one we all deserve. Using real and compelling consumer stories intertwined with expert analysis, Gordon illustrates why it is so difficult to act as an engaged health care consumer in the United States, and pulls back the curtain to expose the forces that hold the system in place.

Lift Off: The Story of Conzerv
by Hema Hattangady (AMP 174, 2008)
Westland
In 1996, Hema Hattangady took over as the CEO of Conzerv, an embattled family-owned firm based in Bangalore that manufactured digital energy meters. Over the next 12 years, she grew it to become India’s largest energy-management company. Right from the start, Hattangady’s vision for the company was global in its scope and insisted on ethical business practices—a rare initiative in a sector marred by corruption. In 2009, when the company was acquired by Schneider Electric, Hattangady turned her attention to impact investing and community service. The firm’s organizational practices and business model were the subject of a Harvard Business School case study. An inspirational story of grit and determination, Lift Off is also an uncommon lesson in best business practices—and proof that they are sound strategy.

Courage and Conviction: Ethical Dilemmas, Decision-Making, and Resolutions
by Soo Ping Lim (AMP 160, 2001)
World Scientific Publishing
Have you ever found yourself in a situation where you would be breaching a law or policy if you help a person in need? Do you stand aside when someone needs assistance, thinking you have no obligation to lift a finger? Is there a way to deal with an ethical dilemma without fear of being mired in the consequences? How would you answer an inconvenient question? Courage and Conviction deals with the subject of ethical dilemmas in personal and work life. Opening with a discussion on the nature of ethical dilemmas, the book explores moral reasoning and what it takes for effective decision-making in an ethical dilemma. This guide for resolving an ethical dilemma offers a step-by-step resolution framework and a tactical approach.

Leading in the Digital World: How to Foster Creativity, Collaboration, and Inclusivity
by Amit Mukherjee (DBA 1992)
MIT Press
In Leading in the Digital World, Amit Mukherjee argues that since digital technologies are changing everything else, how could they not change leadership ideologies and styles? Offering a radical rethinking of leadership, Mukherjee shows why digital technologies call for a new kind of leader―one who emphasizes creativity, collaboration, and inclusivity. Drawing on a global survey of 700 mid-tier to senior executives and interviews with C-level executives from around the world, Mukherjee explains how digital technologies are already reshaping organizations and work and what this means for leaders. For example, globally dispersed businesses can't reserve key leadership roles for people from exclusive groups; leadership must become inclusive, or fail. Leaders must learn to collaborate in a world of networked organizations, lead for creativity rather than productivity and identify the mindsets, behaviors, and actions they need to pursue.

Launching the Navy Family Support Program: A Heartfelt Blend of History and Memoir
by Ann O’Keefe, Ed.D. (PMD 26, 1973)
Self-published
Part historical account, part memoir, O’Keefe’s book recounts 40 years of efforts to build a comprehensive system of support services for Navy families, from her perspective as the first director of the Family Support Program. A portion of the proceeds Launching the Navy Family Support Program will go to selected organizations that benefit service members, veterans, and their families.

How to Lead a Values-Based Professional Services Firm
by Don Scales (MBA 1982)
Wiley
As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant. Today, purpose wins over products. Values win over features. Stories win over pitches. Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do in order to thrive. Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver. How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in.

Dishoom: The first ever cookbook from the much-loved Indian restaurant
by Shamil Thakrar (MBA 2001), Kavi Thakrar, and Naved Nasir
Bloomsbury Publishing
At long last, Dishoom shares the secrets to their much sought-after Bombay comfort food: the Bacon Naan Roll, Black Daal, Okra Fries, Jackfruit Biryani, Chicken Ruby, and Lamb Raan, along with Masala Chai, coolers, and cocktails. As you learn to cook the Dishoom menu, you will also be taken on an eating tour of south Bombay. You'll discover the simple joy of early chai and omelette at Kyani and Co., of dawdling in Horniman Circle on a lazy morning, of eating your fill on Mohammed Ali Road, of strolling on the sands at Chowpatty at sunset, or taking the air at Nariman Point at night. This beautiful cookbook and its equally beautiful photography will transport you to Dishoom's most treasured corners of an eccentric and charming Bombay. Read it, and you will find yourself replete with recipes and stories to share with all who come to your table.

Seeing Patients: A Surgeon’s Story of Race and Medical Bias, With a New Preface
by Augustus White III, M.D. (AMP 94, 1984)
Harvard University Press
Growing up in Jim Crow–era Tennessee and training and teaching in overwhelmingly white medical institutions, Gus White witnessed firsthand how prejudice works in the world of medicine. While race relations have changed dramatically since then, old ways of thinking die hard. In this blend of memoir and manifesto, Dr. White draws on his experience as a resident at Stanford Medical School, a combat surgeon in Vietnam, and head orthopedic surgeon at one of Harvard’s top teaching hospitals to make sense of the unconscious bias that riddles medical care, and to explore how we can do better in a diverse twenty-first-century America.

Tightrope: Americans Reaching for Hope
by Nicholas D. Kristof and Sheryl WuDunn (MBA 1986)
Knopf
The Pulitzer Prize-winning authors of the acclaimed, best-selling Half the Sky now issue a plea—deeply personal and told through the lives of real Americans-—to address the crisis in working-class America, while focusing on solutions to mend a half-century of governmental failure. With stark poignancy and political dispassion, Tightrope draws us deep into an "other America." The authors tell this story, in part, through the lives of some of the children Kristof grew up with in rural Yamhill, Oregon—an area that prospered for much of the twentieth century but has been devastated in the last few decades as blue-collar jobs disappeared. About one-quarter of the children on Kristof's old school bus died in adulthood from drugs, alcohol, suicide, or reckless accidents. And while these particular stories unfolded in one corner of the country, they are representative of many places the authors write about, ranging from the Dakotas and Oklahoma to New York and Virginia.

But here, too, are stories about resurgence, among them: Annette Dove, who has devoted her life to helping the teenagers of Pine Bluff, Arkansas, as they navigate the chaotic reality of growing up poor; Daniel McDowell, of Baltimore, whose tale of opioid addiction and recovery suggests that there are viable ways to solve our nation's drug epidemic. These accounts, illustrated with searing images by the award-winning photographer Lynsey Addario, provide a picture of working-class families needlessly but profoundly damaged as a result of decades of policy mistakes. With their superb, nuanced reportage, Kristof and WuDunn have given us a book that is both riveting and impossible to ignore.

Edge: Turning Adversity into Advantage
by Laura Huang, Associate Professor of Business Administration, Organizational Behavior Unit
Portfolio
Having an edge is about gaining an advantage, but it goes beyond just advantage. It's about recognizing that others will have their own perceptions about us, right or wrong. When you recognize the power in those perceptions and flip them in your favor, you create an edge—and your hard work works harder for you. In Edge: Turning Adversity into Advantage, HBS Professor of Business Administration Laura Huang draws from her award-winning research on entrepreneurial intuition, persuasion, and implicit decision-making to impart her profound findings and share stories of previously-overlooked Olympians, assistants-turned-executives, and flailing companies that made momentous turnarounds. Through her deeply researched framework, Huang shows how we can turn weaknesses into strengths and create an edge in any situation.

Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time
by Rosabeth Moss Kanter, Ernest L. Arbuckle Professor of Business Administration
Public Affairs
Over a decade ago, renowned innovation expert Rosabeth Moss Kanter cofounded and then directed Harvard’s Advanced Leadership Initiative. Her breakthrough work with hundreds of successful professionals and executives, as well as aspiring young entrepreneurs, identifies the leadership paradigm of the future: the ability to “think outside the building” to overcome establishment paralysis and produce significant innovation for a better world. Kanter provides extraordinary accounts of the successes and near-stumbles of purpose-driven men and women from diverse backgrounds united in their conviction that positive change is possible. When traditional approaches are inadequate or resisted, advanced leadership skills are essential. In this book, Kanter shows how people everywhere can unleash their creativity and entrepreneurial adroitness to mobilize partners across challenging cultural, social, and political situations and innovate for a brighter future.

The Power of Experiments: Decision-Making in a Data-Driven World
by Michael Luca, Lee J. Styslinger III Associate Professor of Business Administration, and Max H. Bazerman, Jesse Isidor Straus Professor of Business Administration
MIT Press
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of changes to an experience or product. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream—and is becoming an important part of the managerial toolkit. In The Power of Experiments: Decision-Making in a Data Driven World, Michael Luca and Max Bazerman explore the value of experiments and the ways in which they can improve organizational decisions. Drawing on real world experiments and case studies, Luca and Bazerman show that going by gut is no longer enough—successful leaders need frameworks for moving between data and decisions.

Operations in an Omnichannel World, Vol. 8
edited by Santiago Gallino and Antonio Moreno, Sicupira Family Associate Professor, Technology and Operations Management Unit
Springer Series in Supply Chain Management
The world of retailing has changed dramatically in the past decade. Sales originating at online channels have been steadily increasing, and a much larger fraction of sales at brick-and-mortar channels is affected by online channels. Shopper behavior and expectations have been evolving along with the growth of digital channels, challenging retailers to redesign their fulfillment and execution processes. Operations in an Omnichannel World examines the challenges and opportunities arising from the shift towards omnichannel retail through the lenses of operations management, emphasizing the supply chain transformations associated with fulfilling an omnichannel demand.

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