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Alumni on the Best Business Advice They’ve Ever Received
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• Hear more advice in the special reunion edition of the Skydeck podcast
Spring reunions welcomed 3,600 alumni and guests to campus, and the Bulletin staff set up shop on Spangler lawn and asked a few dozen of them a simple question: What was the best piece of business advice you’ve ever received? We’ve compiled their answers for a forthcoming special edition of our Skydeck podcast. Here are a few of our favorites.
“Never forget that your employees are ultimately going to make or break the business you’re in.
“Never forget that your employees are ultimately going to make or break the business you’re in.
A lot of the time what happens is people think, oh, let’s put the customers first and let’s make sure that the customers are happy, satisfied, et cetera. But if you don’t have your employees in the right mindset, if you don’t have your employees comfortable, if you don’t have your employees feeling like they really want to add value and go the extra mile for the company, you’ll never be able to satisfy your customers.”
—Rosy Fynn (MBA 2007)
“You should not jump at the first solution that comes to mind.
“You should not jump at the first solution that comes to mind.
You should consider alternatives and figure out how to apply them.”
—Ken Fettig (MBA 1957)
“All leadership is very close in nature to friendship.
“All leadership is very close in nature to friendship.
That’s all you’re doing—trying to connect with people, trying to get them to trust you. And the more authentic that bond is, the better leader you become. And it’s that simple—you don’t have to come up with any other fancy formula. As soon as I internalized that, it totally changed the way I interacted with people, and it just became more real.”
—Sarah Wright (MBA 1997)
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