01 Oct 1996
by John P. Kotter
(Harvard Business School Press)
Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS professor John Kotter, because they fail to alter behavior. In his new book, Leading Change, Kotter, one of the world's foremost experts on leadership, examines the efforts of more than one hundred companies as they attempt to make themselves stronger competitors. He identifies the most common mistakes of leaders and managers as they try to create change and offers an eight-step process to help firms achieve the lasting organizational transformations essential for success in the coming decades.
The Balanced Scorecard
by Robert S. Kaplan and David P. Norton
(Harvard Business School Press)
After years of cost-cutting and downsizing, a renewed focus on strategic vision has resulted in many financially driven companies becoming more mission-oriented. In this changing climate, HBS professor Robert Kaplan and David Norton (DBA '73), president of Renaissance Solutions, offer a performance measurement system featuring four integrated areas -- financial performance, customer knowledge, internal processes, and learning and growth. The balanced scorecard is a practical management tool that marshals the value-added potential of people throughout the organization toward the achievement of long-term goals while providing a monitoring mechanism for constant feedback on progress toward those goals.
Creativity in Context
by Teresa M. Amabile
This update of HBS professor Teresa Amabile's classic 1983 book, The Social Psychology of Creativity, includes extensive new theoretical and empirical material. Creativity in Context explores the impact of the social environment on creative motivation and behavior in a variety of contexts, including the organization. From an ongoing multiyear research project into the nature of creativity and how social factors influence its manifestations, Amabile provides new insights into the creative individual and the organization's impact on its members' creativity. The book also includessuggestions for managers and leaders on how to boost creativity within their organizations.
HBS Research Available on World Wide Web
Pondering a business problem or management issue? Imagine with a computer keystroke or two being able to find synopses of Harvard Business School research on hundreds of topics.
Would you like to know more, for example, about the investment and financing decisions that are made during the development of entrepreneurial ventures? How about success factors for women managers, or the psychological factors that influence risk-taking? Interested in updating yourself about information technology in the organization, the changing nature of the work force, or new and provocative insights into the history of American business?
These are among the many topics currently being explored by HBS faculty and research assistants. Each year, more than 40 percent of the faculty's time and 30 percent of the School's total budget are devoted to faculty research and course development. A typical year at HBS will produce hundreds of new cases and dozens of books, as well as numerous articles and working papers. This activity covers an enormous variety of business and organizational issues; taken as a whole, it constitutes an unmatched resource for the study and improvement of current management practice.
To see for yourself, access the HBS Division of Research Homepage www.hbs.edu/research to find listings of research conducted at HBS over the last five years, arranged according to individual professor and by subject matter.