01 Dec 2000
A London Lodging LandmarkTopics:
At London's storied Ritz Hotel, where Charlie Chaplin once tossed carnations out his
window to adoring fans below and where Tallulah Bankhead drank champagne from her
slipper, managing director Giles Shepard (14th PMD) is overseeing extensive
renovations. Amid basic improvements, such as new carpeting and wiring, no detail is
being overlooked in an effort to restore the hotel to its former glory in time for
its centenary celebration in 2006, the Mail on Sunday (September 24, 2000) reported.
Consider, for example, the matter of pillows. "They are specifically designed for the
Ritz and have to provide the maximum amount of comfort," Shepard explained. "The top
pillow is soft so that a guest can just sink into it, but the bottom pillow is firmer
so that the guest does not suffocate with too much softness." Shepard has insisted
that closets in each room feature no less than eight types of hangers to properly
accommodate different kinds of clothing. What's more, he noted, "the hangers are all
of a higher quality to that found in almost every other hotel."