Stories
Stories
HBS Press Books in Brief
Topics: Information-BooksTechnology-GeneralCustomers-Customer Focus and RelationshipsTechnology-Web SitesCustomers-Customer Value and Value ChainThe Digital Enterprise: How to Reshape Your Business for a Connected World is an authoritative collection of cutting-edge Harvard Business Review articles, edited by HBR executive editor Nicholas G. Carr. Containing the latest thinking from leading minds in the new economy, the book focuses on the fundamental changes that are happening to business as a result of the Internet, digital communications, and ubiquitous connectivity. From building online business models, to formulating digital strategies, to competing in the uncertain world of e-commerce, this book shows executives exactly what they must do to reshape their businesses for the 21st century.
The Attention Economy: Understanding the New Currency of Business, by Thomas H. Davenport and John C. Beck, presents a revolutionary model for managing and measuring attention. In todays information-flooded world, the new scarcest resource is not ideas or even talent, it is attention. This groundbreaking book argues that unless companies learn to capture, manage, and keep it both internally and out in the marketplace they will fall hopelessly behind. Drawing from an exclusive global research study and using examples from a range of companies, the authors show how a few pioneering organizations are turning attention management into a potent competitive advantage.
Place to Space: Migrating to e-Business Models, by Peter Weill and Michael R. Vitale, is the first e-business playbook for successfully migrating to the Web. While the e-business revolution has focused on highly publicized, often overvalued start-ups and the radical new business models they have created, this book argues that it is the established, traditional firms that will do the difficult work of making e-business successful and profitable. Place to Space explains how traditional companies can adapt their bricks-and-mortar legacies to complement and bolster their online ventures. It is a hands-on guide that will give leaders the insight and confidence to operate successfully in both place and space.
Customer Equity: Building and Managing Relationships as Valuable Assets, by Robert C. Blattberg, Gary Getz, and Jacquelyn S. Thomas, is the first book to provide a unifying framework and practical tools for measuring customer value the potential profitability of each customer to a company as a financial asset. Drawing from successful examples of customer-equity management in a variety of industries, the authors outline how to build and implement powerful new business and marketing systems. A comprehensive guide to managing customer portfolios across segments and over time, Customer Equity enhances the ability of marketers, IT professionals, and senior executives to make better decisions, generate higher profits, and increase shareholder wealth.
To order HBS Press books, call 800-545-7685 or visit www.hbsp.harvard.edu. Other books by HBS authors are available at the Business School Coop (617-499-3248; 617-547-5003 fax).
Post a Comment
Related Stories
-
- 01 Sep 2024
- HBS Alumni Bulletin
Ink: Framing the Full Picture
Re: Amy Chu (MBA 1999); By: Jen McFarland Flint -
- 01 Sep 2024
- HBS Alumni Bulletin
Alumni Books
Re: Patrice Derrington (MBA 1991); Rosemary Scanlon (PMD 42); Fred Kinch (MBA 1965); Teri Martin (MBA 1980); Jack Ryan (MBA 1984); Scott Saslow (MBA 1997); Shalinee Sharma (MBA 2005); Marty Sneider (MBA 1968) -
- 01 Jun 2024
- HBS Alumni Bulletin
Renaissance Man
Re: Kim Brooker (MBA 1968); By: Julia Hanna -
- 01 Jun 2024
- HBS Alumni Bulletin
Alumni and Faculty Books