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Stories

Stories

For the RecordsFor the Records   

In the midst of Austin’s buzzy music scene, Caren Kelleher is finding her harmony as both founder of Gold Rush Vinyl and new co-owner of Waterloo Records, with ambitions of preserving the local music scene and supporting the careers of indie artists 

Mothers of InventionMothers of Invention   

How three HBS alumnae are building a global community of women entrepreneurs 

Keeping the FaithKeeping the Faith   

A new course investigates the powerful connections between belief, spirituality, and leadership 

Forward ThinkingForward Thinking   

Saving Giraffes from Silent Extinction 
Filter Results: (22) Arrow Down
Filter Results: (22) Arrow Down Arrow Up

Customers-Customer Relationship ManagementRemove Customers-Customer Relationship Management →

22 Results
  • 01 Mar 2023
  • HBS Alumni Bulletin
Elevator Pitch: Spread the Wealth
Re: Sabine Tejerina (MBA 2009)
  • 01 Dec 2017
  • HBS Alumni Bulletin
2017 in Manufacturing: The Supply Chain Goes High Tech
Re: Jerry Jasinowski (AMP 97); By: Jerry Jasinowski (AMP 97, 1985), former president and CEO, National Association of Manufacturers
  • 01 Dec 2017
  • HBS Alumni Bulletin
2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping
Re: Ron Johnson (MBA 1984); Rajiv Lal (Stanley Roth, Sr. Professor of Retailing Co-Unit Head, Marketing); By: Ron Johnson (MBA 1984), founder and CEO, Enjoy
  • 04 Mar 2015
  • Livemint
How Harley-Davidson is Cruising in India
Re: Anoop Prakash (MBA 2001)
  • 12 Jan 2015
  • Harvard Business Review
Why Online Retailers Are Starting to Care About Your Feelings
Re: Robyn Bolton (MBA 2005)
  • 07 Sep 2014
  • Financial Times
An MBA That Served up a Big Slice of the Snack Market
Re: Ron Shaich (MBA 1978)
  • 06 Jul 2014
  • Wall Street Journal
Now at the Movies: Fully Reclining Seats
Gerry Lopez leads AMC Theatres through a $600 million remodel
Re: Gerry Lopez (MBA 1984)
  • 26 Jun 2014
  • Harvard Business Review
Digital Innovation at Sephora
A Q&A with its CMO & CDO
Re: Julie Bornstein (MBA 1997)
  • 01 Jun 2014
  • HBS Alumni Bulletin
Screen Saver
Gerry Lopez has scripted a Hollywood-style comeback for AMC theatres with a single-minded focus on the customer
Re: Gerry Lopez (MBA 1984); Elizabeth Frank (MBA 1994); Anita Elberse (Lincoln Filene Professor of Business Administration); By: Julia Hanna
  • 22 May 2014
  • Pittsburgh Post-Gazette
New Highmark CEO Pushes to Put Patients First
Re: David Holmberg (AMP 164)
  • 04 Apr 2014
  • Harvard Business Review
What It Really Takes to Listen to Patients
Re: Sachin Jain (MBA 2007); Michael E. Porter (Bishop William Lawrence University Professor, Emeritus)
  • 07 Nov 2013
  • Alumni Stories
Taking the Helm
Jan Swartz (MBA 1996) Named President of Princess Cruises
Re: Jan Gilbreath-Swartz (MBA 1996)
  • 02 Oct 2013
  • Harvard Business School Podcast
Comeback Kids: How the Boston Red Sox went from last place to World Series
Re: Stephen A. Greyser (Richard P. Chapman Professor of Business Administration, Emeritus)
  • 01 Jun 2013
  • Alumni Stories
Engine Charlie
Charles Wilson (MBA 1936) at 100 years old, is still active in the auto dealership which he started in 1940.
  • 01 Jan 2013
  • Harvard Business Review Classics
Negotiating with Emotion
By: Julianna Pillemer, Michael Wheeler
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