Our site is setup so that you are able to retrieve your HBS username or reset your password as long as you have a non-HBS contact email address in your alumni profile. Once you successfully login to your alumni profile, you can change most contact information including your non-HBS contact email address. If you do not have an HBS email address, please use the feedback form or refer to our contact information below.

Services Available: Update email address, update home or business address information, report a failure of the self-service password reset tool.

Contact Alumni Records: 617.384.5977 Mon-Fri 9AM-5PM, Eastern Time