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Featured Case Discussion: Iz-Lynn Chan at Far East Organization

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This case discussion focuses on Iz-Lynn Chan and her small team in the Service Quality and Standards Department for Far East Hospitality. After being awarded the national Customer Centric Initiative (CCI) by the government of Singapore, Chan had to make some tough decisions about how to carry it out. Despite Far East Hospitality’s leading market share in mid-tier hotels and serviced residences, competition remained fierce in Singapore’s hospitality industry. Additionally, its mid-tier legacy had made consistent customer service hard to achieve. The CCI provided a high-profile opportunity for the company to raise its standards of service. The question was, how far did Far East Hospitality still have to go to deliver world-class customer service?

Related Resources:
Fall 2016 — Case: Iz-Lynn Chan at Far East Organization
Fall 2016 — Discussion Questions
Fall 2016 — Leading Change


The Progress Principle

Teresa M. Amabile, Edsel Bryant Ford Professor of Business Administration; Director of Research
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What really makes people happy, motivated, productive, and creative at work? Professor Amabile’s research reveals some surprising answers. Of all the good things that can boost a person’s inner work life, the single most important is simply making progress on meaningful work, even if that progress is a small step forward. This is the Progress Principle. Participants will leave this session understanding that creative productivity and employee well-being depend less on elaborate incentive systems or performance-management processes and more on facilitating the small wins that constitute daily work progress.

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Spring 2016 Presentation Slides


The Content Trap: A Strategist’s Guide to Digital Change

Bharat N. Anand, Henry R. Byers Professor of Business Administration
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Digital technology is changing many industries: cars and taxis, hotels, and fashion. But it changed the media and entertainment industries first, wholly affecting how consumers engaged with music, newspapers, books, magazines, TV, and movies. What have we learned from two decades of history of digital change in media and entertainment? Professor Anand will present findings from his forthcoming book The Content Trap: A Strategist’s Guide to Digital Change. Participants will learn about approaches that work and don’t work as companies craft digital strategy. Anand will also discuss how lessons learned from these strategies shaped the execution of HBX, HBS’s own digital learning initiative.


Humanizing CRM: Unlocking the Mysteries of Your Customer Relationships

Jill J. Avery (DBA 2007), Senior Lecturer of Business Administration
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Big data is finally allowing marketers to truly understand, personalize, and manage the relationships they have with their customers. Unfortunately, despite $11 billion spent annually on CRM software, many companies lack “relational intelligence” and fail to meet these expectations. Senior Lecturer and former CPG Brand Manager Avery will illustrate how companies can humanize their CRM efforts and deliver on customers’ expectations in ways that significantly affect their profitability. Participants will leave with a new understanding of the different types of relationships consumers form with brands and a five-step process for building the relational intelligence needed to profitably negotiate these relationships.

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Spring 2016 Presentation Slides


The Low-Risk Anomaly: Implications for Investment, Asset Allocation, and Corporate Finance

Malcolm P. Baker (PhDBE 2000), Robert G. Kirby Professor of Business Administration
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One of the basic principles of finance is that, in competitive and efficient markets, investors earn higher average returns only by taking greater risks. Asset classes follow this pattern: Stocks have returned more than bonds, and bonds have returned more than cash. But within the stock market, the pattern is reversed. Low-risk stocks, whether measured by volatility or market beta, have outperformed high-risk stocks, on average, in 80 years of US stock market history and in 30 years of international data. Drawing on his research, Professor Baker will describe the behavioral and institutional explanations for this anomaly and discuss the potential implications for investment, asset allocation, and corporate finance.


Is “Good Governance” Good for Companies?

Joseph L. Bower (MBA 1961 / DBA 1963), Donald K. David Professor of Business Administration, Emeritus
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At a time of changing technology, shifting environmental and market conditions, and increasing competition from giant Asian companies, business leaders also face heightened pressure to increase returns to shareholders and improve corporate governance. In the name of good governance and greater accountability to shareholders, many companies have declassified their boards, introduced majority voting for directors, and eliminated so-called “poison pills." Others, under pressure from activist investors, have bought back shares, spun off divisions, or taken other steps to modify their business models. In this session, Professor Bower will review the intellectual foundations of the “good governance” movement and report on the conversations he has had with corporate executives, investors, and asset managers about the implications of this movement and the role of shareholders in the modern public corporation.


Aligning Strategy and Sales

Frank V. Cespedes, MBA Class of 1973 Senior Lecturer of Business Administration
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For most companies, the most expensive part of implementation is aligning sales and other go-to-market efforts with their strategies and goals. Yet research indicates a big gap between strategy and field execution in sales. On average, companies deliver only about half of the financial performance that their strategies and sales forecasts promise. That’s a lot of wasted money and managerial effort. This session will focus on tools to help close that gap and improve selling and strategy in an organization. Senior Lecturer Cespedes will outline what research for his new book, Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling, can say about improving performance in this area. He will also leave attendees with diagnostics that they can use when they return to their organizations.

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Fall 2016 Presentation Slides


The Capitalist Dilemma: How Will You Measure Your Life?

Clayton M. Christensen (MBA 1979), Kim B. Clark Professor of Business Administration
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Professor Christensen loves to tackle questions, whether they are about how to live a happy, meaningful, purpose-filled life or the patterns in the economic recovery cycle. Using a set of theories as lenses to the world, he routinely asks his students to share what they see through these lenses. He continues the conversation and shares insights from these conversations throughout this presentation. He will talk about his current research, which looks at the economy, and discuss how this same research applies to family relationships—aligning resources with priorities—and how he has chosen to measure his life.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Living with Big Data

John A. Deighton, Baker Foundation Professor, Harold M. Brierley Professor of Business Administration, Emeritus); and
Benjamin G. Edelman, Associate Professor of Business Administration
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Professor Larry Summers has said, “Data may be to the 21st century economy what oil was to the 20th.” But oil was also a liability. Every blessing brought a curse, such as cars causing traffic and pollution. What are the implications of an economy built on data? This session will explore what is exhilarating and disturbing about the data-driven economy that is rapidly taking shape. Professor Deighton and Associate Professor Edelman will discuss the $260 billion industry that uses personal data to increase marketing efficiency, resulting in self-driving cars that depend on great data about what’s where and perhaps even self-diagnosing bodies that will facilitate earlier diagnoses and treatment. They will also consider some troubling trends; some tech intermediaries seem to claim more value than they create, and other tech titans succeed as much by ignoring laws as from genuine technological progress. Deighton and Edelman will sketch what innovation may bring and propose incentives to accelerate genuine and sustainable value.


Getting Where You Want to Go: Overcoming Cognitive Distortions

Thomas J. DeLong, Philip J. Stomberg Professor of Management Practice
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While the assumption is that all people are accomplishing all of their career and life goals, there are some very talented individuals who may come up short and unknowingly sabotage their own efforts. This session will explore the cognitive distortions that play out in people's thinking processes and behaviors that prevent them from realizing their goals. Avoiding important conversations, allowing fears to dominate thinking, and allowing negative experiences to have undue influence on future behavior are examples of behaviors that inhibit the ability to think clearly and act in ways that serve oneself. Participants will not only learn about these patterns of thinking and feeling but discover how to confront and manage them.

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Spring 2016 Presentation Slides


Wynton Marsalis and Jazz at Lincoln Center

Rohit Deshpandé, Sebastian S. Kresge Professor of Marketing
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Walk-ins welcome; no prereading required.
Join a case discussion about the business of jazz in America. In lieu of readings, excerpts from the “Wynton Marsalis and Jazz at Lincoln Center” multimedia case will be shown during the session, featuring video interviews with Marsalis, senior executives at Jazz at Lincoln Center (JALC), and audience members. The case covers the history of jazz music, the evolution of the music industry, and changing tastes of consumers. Participants will explore how the declining interest in, and sales of, jazz music can be reversed; what the role of Wynton Marsalis and of JALC is in this context; and what the lessons are for arts and cultural institutions worldwide and for cultural entrepreneurs.

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Spring 2016 Presentation Slides
Spring 2016 — Watch Video
Fall 2016 Presentation Slides
Fall 2016 Presentation Q&A


Product Management 101

Thomas R. Eisenmann (MBA 1983, DBA 1993), Howard H. Stevenson Professor of Business Administration
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Great product managers (PMs) can have a tremendous impact on a technology company's performance. PMs define a product and then lead a cross-functional team responsible for its development, launch, and ongoing improvement. Professor Eisenmann will discuss product management challenges and describe how HBS is training MBAs to fill the PM role.

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Spring 2016 Presentation Slides


Accelerating the Advancement of Women Leaders

Robin J. Ely, Diane Doerge Wilson Professor of Business Administration; Faculty Chair, Gender Initiative;
Colleen Ammerman, Director, Gender Initiative
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Gender disparities persist in business and society, with women still underrepresented in senior leadership roles. Why? And what can individuals and their companies do about it? Results from the recently published Life and Leadership after HBS study challenge conventional wisdom about high-achieving women and examine how both women and men make decisions and trade-offs as they pursue personal and professional goals. Professor Robin Ely, the study’s lead author, will present the latest findings from the study, providing insights about how to effect meaningful change in the organizations that participants lead and influence. In addition, Gender Initiative Director Colleen Ammerman will provide an overview of the School’s activities since 2013, when HBS celebrated the 50th anniversary of women in the MBA program, and share highlights of the recent work of the Gender Initiative.

Related Resources:
Fall 2016 — HBS Gender Initiative
Fall 2016 — Life and Leadership After HBS


Fixing America’s Talent Supply Chain

Joseph B. Fuller (MBA 1981), Professor of Management Practice
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America’s labor market has entered a “new normal” phase. While the unemployment rate has receded, underemployment remains endemic and the percentage of workers stuck in part-time jobs is well above historical norms. More ominously, wage growth is virtually nonexistent. Yet, at the same time, employers are posting a record number of positions. Professor Fuller suggests that resolving this paradox will require education institutions and employers to adopt a new approach to skills training. Participants will leave understanding that unless aspiring workers are equipped with the skills employers need, income disparities will widen and US competitiveness will be undermined.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Discover Your True North

William W. George (MBA 1966), Senior Fellow
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In this interactive session, Senior Fellow George shares new insights about dramatic changes taking place in leadership, drawing on his in-depth interviews with 172 authentic leaders. He will describe how participants can discover their “true north” and stay on track in spite of myriad pressures and seductions pulling them off course. He will also lead a discussion of new methods for helping leaders at all levels become more effective and developing more authentic leaders in organizations. Participants will come away with a clearer understanding of their own leadership so they can enable and empower other leaders to sustain peak performance.

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Spring 2016 Presentation Slides


The Three-Box Solution: A Strategy for Leading Innovation

Vijay Govindarajan (MBA 1976, DBA 1978), Marvin Bower Fellow
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Creating a new business and optimizing an existing one are two fundamentally different management challenges. How can leaders meet the performance requirements of an existing business—one that is still thriving—while dramatically reinventing it? Professor Govindarajan expands the leader's innovation tool kit with a simple and proven method for balancing the organization's energy, time, and resources across what he calls "the three boxes." Based on his new book The Three-Box Solution: A Strategy for Leading Innovation, this session will give participants a set of principles and tools to successfully create the future even while maintaining excellence in the present.

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Fall 2016 Presentation Slides


Leading in the Age of Digital Disruption

Sunil Gupta, Edward W. Carter Professor of Business Administration
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Digital technology is disrupting almost every industry. Netflix wiped away Blockbuster, and Best Buy is becoming a showroom for Amazon. Telecom firms are afraid to become dumb pipes even as mobile usage increases exponentially. Even large and successful offline players, like Wal-Mart, are struggling to build a digital business. In this session, participants will discuss a framework for the digital transformation of large firms.

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Fall 2016 Presentation Slides


HBX: Business Education Reimagined for the Digital Age

Janice H. Hammond, Jesse Philips Professor of Manufacturing
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HBX is Harvard Business School’s new online education platform that offers interactive learning experiences in keeping with HBS’s mission to educate leaders. Participants will learn about HBS’s strategy for creating a unique learning environment. Professor Hammond will provide a deep-dive into the Credential of Readiness (CORe) program, a primer on the fundamentals of business, and Courses, which are specialized offerings that allow learners to engage with leading-edge ideas from HBS faculty. She will also discuss HBX Live, a one-of-a-kind digital classroom that is enabling learners worldwide to connect in real time. Platform demonstrations will illustrate the technology and teaching elements that make HBX unique.

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Spring 2016 Presentation Slides


Health Care: What's Next?

Regina E. Herzlinger (DBA 1971), Nancy R. McPherson Professor of Business Administration
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Professor Herzlinger will discuss the impact of the health care reform legislation on the US health care system and economy, worldwide developments, and the HBS health care innovation curriculum.


Can Health Care Become a Consumer Product?

Robert S. Huckman (PhDBE 2001), Albert J. Weatherhead III Professor of Business Administration
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At the heart of the dramatic change occurring in the health care industry is the assumption that consumers can and must play a larger role in decisions about their health care. Consumers now have access to more information than ever before about their health and their options for improving it. Yet health care still remains far from being a true consumer good, as patients often lack either important information about their treatment options or incentives to act upon the information they do have. Participants will leave this session with an understanding of current efforts to embrace consumerism in health care and the significant challenges that remain in realizing consumerism’s full potential.

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Spring 2016 Presentation Slides


Innovating Our Way Out of Traffic Jams: Leadership to Reinvent Transportation

Rosabeth M. Kanter, Ernest L. Arbuckle Professor of Business Administration
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The sorry state of American infrastructure affects businesses and everyday lives. If people can't move, if goods are delayed, and if information networks can't connect, then economic opportunity deteriorates and social inequity grows. Drawing from her book, Move: Putting America's Infrastructure Back in the Lead, Professor Kanter will take a sweeping look across America, revealing the innovative projects, vital leaders, and bold solutions that are moving our transportation infrastructure toward a cleaner, faster, and more prosperous future.


Advanced Leadership: Why and How the Happiest People Pursue the Most Difficult Problems

Rosabeth M. Kanter, Ernest L. Arbuckle Professor of Business Administration
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"Advanced leadership” ‎goes a step beyond great leadership by tackling today's complex, messy systems and creating solutions that affect entire communities and nations. These efforts have the potential to change the world as well as provide purpose and meaning in the lives of the leaders pursuing them. This session will describe some of the inspiring projects that leaders in Harvard’s Advanced Leadership Initiative are undertaking, including the creation of affordable alternative energy for Africa, a business solution to the refugee crisis, and a new retail model to end food waste and improve nutrition in inner-city "food deserts." The challenges, lessons, and tools from these ventures are relevant to executives, entrepreneurs, and activists at any life stage.


Value-Based Health Care

Robert S. Kaplan, Senior Fellow; Marvin Bower Professor of Leadership Development, Emeritus
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Professor Kaplan will discuss his collaboration with Professor Michael Porter to transform the health care system to deliver better patient outcomes while incurring lower total costs. He will describe and illustrate, with case examples, four key value-based health care (VBHC) principles. These principles will promote a healthy competition in which the most effective and efficient providers for each medical condition will prosper and grow, while ineffective and inefficient providers will exit from treating conditions where they cannot deliver demonstrable value. Participants will leave this session knowing about the next steps for the United States and other countries to put VBHC into action.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Digital Innovation and Transformation

Karim R. Lakhani, Professor of Business Administration
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The ubiquity of digital connectivity is creating new giants and transforming old industries. This session will focus on the changes driven by digital innovation and its implications for business value creation and capture. Participants will discuss emerging business and operating models and their foundations in technology and economics.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Launch “New” Nuclear Now or Lose the Race with Climate Change

Joseph B. Lassiter, Senior Fellow; Senator John Heinz Professor of Management Practice in Environmental Management, Retired;
Ray A. Rothrock (MBA 1988), Partner, Emeritus, Venrock; Chairman and CEO, RedSeal
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Today’s nuclear and renewable alternatives are forecast to lose the race to fossil fuels. “New” nuclear alternatives that can beat fossil fuels are on the world’s drawing boards, but out-of-date thinking is keeping these “new” nuclear alternatives from being ready in time to keep worldwide carbon dioxide emissions from threatening levels. Professor Lassiter and Mr. Rothrock hope participants will leave this session insisting that politicians and policymakers support “new” nuclear, the energy solution that can provide US levels of power to every person on the planet for thousands of years, safely, cheaply, and carbon-free.

Related Resources:
Fall 2016 Presentation Slides — part 1
Fall 2016 Presentation Slides — part 2


The Future of Private Equity and Venture Capital: Hope or Hype?

Josh Lerner, Jacob H. Schiff Professor of Investment Banking
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Both the buyout and venture capital industries face unprecedented challenges today. After an orgy of investments in the mid-2000s, private equity funds suffered a hangover of epic proportions. In recent quarters, however, the portfolios of the private equity funds have recovered in a manner that has surprised even the most optimistic observers. Meanwhile, venture capital, after a prolonged drought, has experienced new life—and even the repeat of bubble-like behavior, according to some observers. But all is not rosy. Many of the investors on which these funds have traditionally depended, such as endowments and pensions, have increasingly looked to bypass funds and to, instead, pursue direct investments into private firms. This session will explore this unsettled and often mysterious territory and offer some surprising predictions about the future of these sectors.

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Fall 2016 Presentation Slides


Can China Lead?

F. Warren McFarlan (MBA 1961 / DBA 1965), Baker Foundation Professor; Albert H. Gordon Professor of Business Administration, Emeritus
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The question of whether China can sustain its remarkable emergence of the past 35 years is the subject of Professor McFarlan’s Harvard Business Review Press book Can China Lead: Reaching the Limits of Power and Growth, coauthored with Regina M. Abrami and William C. Kirby and published in 2014. Looking at the subject through the lenses of a historian, a political economist, and a general management scholar, respectively, the book’s answer is that it will be very hard. In particular, in 2016, a set of economic and political forces has come into play that clouds prospects for both internal growth and opportunities for foreign companies. Much tighter political control, a slowing economy, international muscle flexing, and an intense focus on international acquisitions make it a very different period. The heady days of double-digit growth are gone, and great uncertainty exists in what will replace them.

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Spring 2016 Presentation Slides


Online Lending to Small Business: How Technology Is Changing the Game

Karen Mills (MBA 1977), Senior Fellow
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Small businesses have often faced gaps in access to credit. An explosion of new online lenders are providing small dollar loans to businesses within days, with easy online applications and innovative credit algorithms. Is this a good development for America’s small businesses? Senior Fellow Mills draws on her experience as former head of the US Small Business Administration and member of President Obama’s Cabinet to discuss recent developments in this market. Participants will leave this session with a sense of both the underlying causes of the online lending boom and the open questions faced by regulators, borrowers, and traditional banks.

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Spring 2016 Presentation Slides


E Pluribus Unum: Thoughts on the Perils (and Promise) of an Aging Democracy

David A. Moss, Paul Whiton Cherington Professor of Business Administration
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Is American democracy in trouble? What could this mean for the nation’s economy and business environment? Professor Moss will take up these questions from a historical perspective, exploring the strengths and weaknesses of the nation’s political system as it has evolved over the past 230-plus years. He will pay particular attention to the issue of partisan conflict over time and whether partisanship has become especially dangerous today, as many commentators contend. Ultimately, he will consider whether it’s possible for America’s aging democracy to overcome its many challenges—and if so, how. Over the past several years, Moss has developed a case method course on the history of American democracy, available to both Harvard undergraduates and MBA students, and he expects to draw on a number of these cases in his presentation.


Lessons from the Bankruptcy in the City of Detroit

Kristin Williams Mugford (MBA 1993), Melvin Tukman Senior Lecturer of Business Administration
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The June 2013 bankruptcy of Detroit, Michigan, was, at the time, the largest municipal bankruptcy in American history. Acute financial strains led to significant cuts in basic public services, which contributed to declines in population, and widespread urban blight. The story of Detroit is a cautionary tale for many cities and states struggling with fiscal shortfalls and substantial financial and pension liabilities. Senior Lecturer Mugford will explore what led to this tragedy, how Detroit restructured, and what lessons must be learned by US citizens and leaders.


Angel Investing: Today’s Challenges and Opportunities

Ramana Nanda, Professor of Business Administration
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Technological changes over the last decade have dramatically lowered the cost of starting new ventures. This has led to an explosion of startup activity and numerous changes in the early stage financing landscape, from the rise of super angels and accelerators to crowdfunding platforms such as AngelList. How have these changes affected traditional models of angel investing? And what is the broader impact on innovation in our economy? Participants will leave this session with a deeper understanding of these issues and an appreciation of the new opportunities and challenges for angel investors in these changing times.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


US Competitiveness: Getting Our Economy and Government to Work for All

Michael E. Porter (MBA 1971), Bishop William Lawrence University Professor, and Jan W. Rivkin (PhDBE 1993), Bruce V. Rauner Professor of Business Administration
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As the presidential campaign heats up, America seems at risk of falling into a reinforcing cycle of political dysfunction, economic disparity, and social unrest. What can leaders in business, government, and nonprofits do—at the local, state, and federal levels—to reverse the cycle? Professors Porter and Rivkin will share their views, based on the work of the HBS project on US competitiveness.

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Spring 2016 Presentation Slides


How Smart, Connected Products Are Transforming Competition and Companies

Michael E. Porter (MBA 1971), Bishop William Lawrence University Professor
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The evolution of products into intelligent, connected devices—which are increasingly embedded in broader systems—is radically reshaping companies and competition. This is forcing companies to redefine their industries and rethink nearly everything they do, beginning with their strategies. Companies will need new types of relationships with customers. They will need new product capabilities, infrastructure, and processes, with entirely new structures, functions, and forms of cross-functional collaboration. Professor Porter will discuss the concepts in his recent Harvard Business Review articles written with PTC Chief Executive Officer Jim Heppelmann, describing how smart, connected products are affecting strategy and transforming the entire value chain.

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Spring 2016 Presentation Slides
Watch Video


High-Growth Entrepreneurship and the Importance of Strategy

Steven S. Rogers (MBA 1985), Senior Lecturer of Business Administration
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This will be an interactive session featuring a comprehensive discussion about high-growth vs. lifestyle entrepreneurship. Participants will also use the entrepreneurship spectrum to identify the numerous ways in which people can pursue entrepreneurship, including via startup or acquisition. The topic of strategic thinking will be covered throughout the session, with a focus on why successful entrepreneurs have seemingly mastered this skill set and corporate executives have not.


The Market for Smaller Firms

Richard S. Ruback, Willard Prescott Smith Professor of Corporate Finance, and Royce G. Yudkoff (MBA 1980), Professor of Management Practice
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Smaller firms sell for substantially lower multiples than larger firms in similar businesses. These smaller firms—with transaction values below $10 million—typically sell for four times EBITDA, multiples that are half to a third as large as those for comparable larger companies. These low multiples seem to provide enormous opportunities for potential buyers. The magic of small-firm investing is surely these low multiples. This talk will offer some thoughts about the market for smaller firms and the dynamics that result in the low multiples for smaller firms.

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Spring 2016 Presentation Slides


The Basis for Optimism

William A. Sahlman (MBA 1975), Dimitri V. D'Arbeloff — MBA Class of 1955 Professor of Business Administration
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This talk focuses on the challenges confronting the United States and other countries and the entrepreneurial actors who are hard at work finding solutions. If K‒12 education is failing in the United States, entrepreneurs are designing new systems that are less costly and more effective. If climate change threatens life as we know it, entrepreneurs are searching for scalable, clean, low-cost alternatives to hydrocarbons. Participants will leave this session with fresh insights into how entrepreneurs turn problems into opportunities.

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Spring 2016 Presentation Slides


2012 Obama Campaign: Learning in the Field—Implications for the 2016 Presidential Campaigns

Leonard A. Schlesinger (DBA 1979), Baker Foundation Professor
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A presidential campaign is often defined as a “billion dollar startup.” The successful 2008 Obama campaign concluded with a formal “after-action review” that stimulated the creation of a learning function to encourage voter turnout and choice for the 2012 campaign. Through an interactive case discussion, Professor Schlesinger will unfold the elements of the campaign strategy and test their application to the 2016 presidential campaigns underway. He will conclude with a broader exploration of the campaign approach to organizations of all kinds. Note: The “2012 Obama Campaign” HBS case will be made available to attendees before and after the session; no pre-reading is required.


What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Leonard A. Schlesinger (DBA 1979), Baker Foundation Professor
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We know what has produced success in service endeavors in the past. However, what it took to produce a winning hand in management in the service economies of the 1970s and 1980s is quite different than it is today. Management responses have to change to reflect future challenges facing service industries. In every service industry, one or two organizations are leading the way with breakthrough services. What is different about leading a breakthrough service organization? Professor Schlesinger will guide a highly interactive discussion about the challenges and opportunities. This session is based on Professor Schlesinger’s book What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms, coauthored with James L. Heskett and W. Earl Sasser Jr.

Related Resources:
Fall 2016 Presentation Slides


Learning from Harvard’s "Great Negotiators"

James K. Sebenius (PhDBE 1980), Gordon Donaldson Professor of Business Administration; Director, Harvard Negotiation Project; Chair, Great Negotiator Award Program, Harvard Law School
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Since 2001, the Program on Negotiation—an interuniversity consortium involving Harvard, MIT, and Tufts—has annually bestowed the “Great Negotiator Award” on men and women such as George Mitchell, Bruce Wasserstein, Richard Holbrooke, Christo and Jeanne-Claude, and Charlene Barshefsky. Faculty have also conducted detailed interviews with former American Secretaries of State—Henry Kissinger, George Shultz James Baker, Madeleine Albright, Colin Powell, and Condoleezza Rice—about their most challenging negotiations. Having systematically probed the strategies and tactics of this distinguished group, Professor Sebenius, who chairs the Great Negotiators program, will offer session participants valuable lessons about complex dealmaking.

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Fall 2016 Presentation Slides


Seven Strategy Questions: A Simple Approach for Better Execution

Robert Simons, Charles M. Williams Professor of Business Administration
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Executing strategy requires tough choices. Unfortunately, many managers avoid choosing in the mistaken belief that they can have it all. Instead of focusing on one primary customer, they try to serve many different types of customers. Instead of instilling values that prioritize the interests of shareholders, customers, and employees, they develop lists of aspirational attributes. Instead of focusing on what could cause their strategy to fail, they build complex scorecards with an overload of measures. The result is disappointing performance and declining market position. To guard against these risks, Professor Simons will review the seven strategy questions that all executives (and directors) should ask to ensure successful strategy execution.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


What It Takes to BE(come) a World-Class Leader: Authentic Leader(ship) Development

Scott A. Snook (MBA 1987), MBA Class of 1958 Senior Lecturer of Business Administration
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This session is an interactive discussion that draws on Senior Lecturer Snook’s 35 years of experience as a leader, teacher, and researcher. Using a series of short video vignettes and personal stories, Snook argues that success is as much about who you are as it is about what you know and what you can do. Drawing from the emerging fields of positive psychology and authentic leader development, Snook calls on a wide range of interesting characters—the Happy Greeter, General Schwarzkopf, Simon Cowell, and Michael Jordan—to illustrate what it takes to become a world-class leader.

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Spring 2016 Presentation Slides


Replicating the Risks and Returns to Alternative Investments

Erik Stafford, John A. Paulson Professor of Business Administration
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The law of one price (LOP) is the foundation for modern finance theory, and its applications and implications show up in asset pricing, the determination of required returns, and the assessment of unearned returns or alpha. Critical to the application of the LOP is the method for replication. In practice, this requires judgment about data and the appropriateness of various financial models. Professor Stafford will provide an overview of the data challenges common to traditional methods of evaluating the risks and returns of alternative investments like hedge funds and private equity. The discussion will also propose some alternative methods for replicating these risks that produce different implications about the attractiveness of direct investment in alternatives over their risk-matched replicating portfolios.

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Fall 2016 Presentation Slides


Wealth and Families: Lessons from My Life Journey

Howard H. Stevenson (MBA 1965), Sarofim-Rock Professor of Business Administration, Emeritus
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The financial insecurity inherent in today’s world means that no one can afford not to think about wealth—how you get it, manage it, and use it. Wealth and families? Even more complicated! Professor Stevenson’s experiences as the first president and a cofounder of Baupost, a $29 billion investment fund, and with his family, which he describes as “wealthy enough to have real choices and complex enough to face real challenges,” afford him some special insights. He has captured what he has learned in a book called Wealth and Families: Lessons from My Life Journey. In this session, Stevenson will share his thoughts about wealth management, counter some common family wealth wisdom, and offer advice for raising children in the context of wealth.

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Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


The Layoff Paradox: The Hidden Costs of Layoffs and the Proven Alternatives Managers Don’t Know They Have

Sandra J. Sucher (MBA 1976), MBA Class of 1966 Professor of Management Practice
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Many executives and members of the general public struggle over the question of how business leaders can manage workforce reductions while making good on their responsibilities to employees, shareholders, and communities around the world. In this session, Professor Sucher will review highlights from 30 years of careful research on the effects of layoffs and propose when layoffs do—and do not—pay off for companies (and why). She will also describe novel approaches undertaken by three multinational firms, Honeywell, Michelin, and Nokia, as examples of what alternatives to “business-as-usual” layoffs can look like and the results they can achieve.

Related Resources:
Fall 2016 Presentation Slides
Fall 2016 — Furloughs: An Alternative to Layoffs for Economic Downturns
Fall 2016 — Nokia's Bridge Program: Redesigning Layoffs (A)
Fall 2016 — Nokia's Bridge Program: Outcome and Results (B)
Fall 2016 — Honeywell and the Great Recession (A)
Fall 2016 — Honeywell and the Great Recession: The Economic Recovery (B)
Fall 2016 — Layoffs: Effects on Key Stakeholders


A Recipe for Digital Disruption

Thales S. Teixeira, Lumry Family Associate Professor of Business Administration
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In recent years, a new wave of digital disruption has been taking over the Internet. It is characterized by business models focusing on the separation of consumption activities that traditionally went together such as content and advertising or browsing and purchasing products. In this talk, Associate Professor Teixeira will show how a variety of firms, both incumbents and startups, are using digital technologies to break the bonds between (ie, decouple) activities that consumers want to do and what they previously had to do. Examples in industries such as retailing, telecom, education, transportation, and media will be discussed.

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Spring 2016 Presentation Slides


The US Economy—Restoring Oomph

Richard H.K. Vietor, Baker Foundation Professor, Paul Whiton Cherington Professor of Business Administration, Emeritus
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After a brief background on US economic strategies in the Reagan, Bush, Clinton, and Bush eras, this presentation will focus on America’s twin deficits in the 2000s. It will examine the causes of America’s fiscal deficits, its current account deficit, and the recent congressional compromise on the debt ceiling. It will conclude by forecasting deficits in the next 10 years and by considering an alternative to congressional action. Participants will leave this session with a clearer idea of America’s economic fundamentals and economic policy issues than is revealed either by the primary debates or by the press.

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Public Entrepreneurship: Can Startups Outside Government and Within Help Solve Our Biggest Public Problems?

Mitchell B. Weiss (MBA 2004), Senior Lecturer of Business Administration
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There is a new generation of inventors, inside government and outside of it, turning problems into opportunities. Senior Lecturer Weiss created and teaches the School’s first course on these public entrepreneurs, who can be found at Alphabet’s Sidewalk Labs, creating Airbnb’s civic partnerships, founding the US Digital Service, and experimenting inside Mexico City’s LabCDMX. Participants will leave with a sense for how public entrepreneurship can be deployed in companies and in government, and for how to tackle its trickier aspects, such as executing startup sales to government, investing in companies that sell into (or around) government, and scaling in regulatory “gray areas.”


The Art of Negotiation: How to Improvise Agreement in a Chaotic World

Michael A. Wheeler, Professor of Management Practice, Retired
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Professor Wheeler presents a fresh and dynamic approach to negotiation, one that challenges the static assumptions of win-win and hard-bargaining models. The simple truth is that negotiation can’t be scripted. People can’t dictate what other parties will say or do any more than they would let others dominate them. Success thus requires strategic agility and the capacity to be nimble from moment to moment. Professor Wheeler draws practical lessons from masters of improvisation in other fields, including jazz, comedy, competitive sports, and even warfare. He is the author of The Art of Negotiation.


The Presidential Election of 2016: Is This Really Happening?

Bob White (MBA 1982), Senior Lecturer of Business Administration
Less Info

The presidential election of 2016 has taken many twists and turns. This session will discuss the current state of the race and what are the potential big “game changers” during the next seven weeks. Prior to joining the HBS faculty, Bob served as the Chairman of the 2008 and 2012 Romney for President Committees. Bob will lead a discussion about the 2016 race and provide a businessman’s view of presidential politics as seen from the war room.


Making Room for the Baby Boom

Charles F. Wu (MBA 1983), Senior Lecturer of Business Administration
Less Info

Walk-ins welcome; no prereading required.
Seniors, defined as those aged 65 and older, are the fastest-growing age cohort in the United States. How are real estate developers responding to this increasing need? What kind of housing facilities are they building? How can residents and their families distinguish between the varying levels of acuity? How do the economics work for individuals who live along the “spectrum of continuing care”? Are these challenges strictly limited to the United States or are they global? Come participate in a case discussion of one of today’s most rapidly growing real estate product types.

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 — Senior Living
Fall 2016 — Overview of Senior Housing


Strategy Rules: Five Timeless Lessons

David B. Yoffie, Max and Doris Starr Professor of International Business Administration
Less Info

Bill Gates, Andy Grove, and Steve Jobs were masters of strategy who led Microsoft, Intel, and Apple to become the world’s most valuable companies during their tenures. Based on more than 20 years of research, Professor Yoffie argues that these three CEOs shared a powerful, common approach to strategy, which he describes through five rules: (1) look forward and then reason back; (2) make big bets but without betting the company; (3) build platforms and ecosystems rather than just stand-alone products; (4) exploit both leverage and power, or “judo” and “sumo” tactics; and (5) drive execution by shaping the organization around the CEO’s “personal anchor.” This session is based on Yoffie’s book Strategy Rules: Five Timeless Lessons from Bill Gates, Andy Grove, and Steve Jobs, coauthored with Michael Cusumano.


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HBS Campus Tour

James E. Aisner, Director of Media and Public Relations
Less Info

Want to see what happened to the WAC chute? Interested in learning what an i-lab is? Ever wonder why the chapel is round? Join 30-year HBS veteran Jim Aisner, the School’s director of media and public relations, on a campus tour filled with anecdotes and memories.


 

Why Is There Any Life in the Universe at All?

Charles R. Alcock, Director, Harvard-Smithsonian Center for Astrophysics; Professor of Astronomy, Harvard University
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The early universe possessed neither cozy planets nor the range of chemical elements that are needed for life to develop. Life became possible because of several remarkable developments in the history of the universe, which scientists will come to understand using a new telescope being built in Chile. Participants will leave this session with an understanding of a new connection between astronomy and biology, and with the reasonable expectation that they will know, during their lifetime, whether or not we see signs of life on many of the planets orbiting the stars we see in the night sky.

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Nice Start: Now What?

Mark J. Chussil (MBA 1979), Founder and CEO of Advanced Competitive Strategies
Less Info

Your life is not a checklist, bucket list, or shopping list. So what is it? In this highly interactive session participants will ask, and answer, thought-provoking questions about themselves and their lives. They’ll find out who they are at their core. They’ll learn how to recognize when they’ve stopped thinking too soon. They’ll consider whether it’s bad to lose $80 million. They’ll explore how many days they have felt truly alive. They’ll get to know their one-way trips, two life-changing words, and fighting tigers (no, not Princeton). Participants will leave this session with big smiles and deep thoughts.

Related Resources:
Spring 2016 Presentation Slides


Tour of the HBX Live Studio at WGBH

Cristina de la Cierva (MBA 2009), Product Manager of HBX Live, and Ross Pearo, Director, HBX Marketing and CORe Product
Less Info

HBX Live is a one-of-a-kind virtual classroom that allows students to interact in real time with faculty and alumni from around the world, much as they would in a traditional Aldrich classroom. HBS has partnered with the public broadcasting company WGBH to create a state-of-the-art space that will allow engagement with up to 60 participants at a time. Join a tour of the studio to see where faculty go to teach and the control room where production is managed, and hear about how and why this unique learning platform was built. Tour is limited to 50 participants.

Related Resources:
Spring 2016 Presentation Slides


The Next Harvard: Planning for Transformation

Angela Quinn Crispi (MBA 1990), Executive Dean for Administration;
Andrew F. O’Brien (AMP 188 2015), Chief of Operations
Less Info

Harvard and HBS are undertaking one of the largest real estate developments in the City of Boston. This interactive discussion will showcase these evolving plans. Learn how Harvard’s vision for Allston will create a campus of the next century, putting HBS, long recognized as one of the most renowned campuses in higher education, at the center of the University’s master plan. Hear how the HBS campus has evolved over the past five years and which innovations are planned for the next five as it designs the campus of the future.

Related Resources:
Spring 2016 Presentation Slides


 

The Harvard Paulson School: Engineering as a Catalyst for the 21st Century University

Francis (Frank) J. Doyle III, Dean of the Harvard John A. Paulson School of Engineering and Applied Sciences; John A. & Elizabeth S. Armstrong Professor of Engineering and Applied Sciences
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The Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS) is the newest and fastest-growing school at Harvard. In this talk, Dean Doyle will explore how cutting-edge research by SEAS faculty is addressing pressing societal issues, including climate change, energy, digital security, and health care. He will discuss how SEAS connects science and engineering with experts across the entire Harvard community. He will also describe how the 2020 SEAS expansion to a new building in Allston, across Western Avenue from HBS and adjacent to a future Enterprise Research Campus, will foster even greater cross-school collaboration and the emergence of a vibrant new innovation ecosystem in Boston.

Related Resources:
Spring 2016 Presentation Slides


How Biology Has Changed the Global Economy, Is Transforming the World's Largest Businesses, and Will Change Even the Human Species

Juan Enríquez (MBA 1986), Managing Director, Excel Venture Management
Less Info

As humans modify viruses and bacteria to compute, vaccinate, retrovirally treat, or crowd out harmful pathogens, they begin to take direct and deliberate control over the evolution of various species. This changes man from a humanoid that is aware of and modifies its environment into a species that directly and deliberately guides evolution. And this is changing everything, including our life span, religions, ethics, and the power of various countries. Participants will leave with a sense of just how important bioliteracy is and why the life sciences are becoming the greatest single driver of the economy over the next few decades.

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Harvard Innovation Lab Presentation and Tour

Jodi Goldstein (MBA 1996), Bruce and Bridgitt Evans Managing Director, Harvard Innovation Lab
Less Info

Participants will attend a presentation and tour of the Harvard Innovation Lab. Opened in November 2011, the Harvard i-lab is designed to foster team-based and entrepreneurial activities across Harvard and to deepen interactions among students, faculty, entrepreneurs, and the Boston community. The i-lab provides public areas and meeting rooms designed to foster project work as well as business-development resources for companies, nonprofits, entrepreneurs, and other individuals in the Allston-Brighton neighborhood and Boston area. This is a central place where students, practitioners, and local businesses can work together, share knowledge, and collaborate on ideas.

Related Resources:
Fall 2016 Presentation Slides


 

Flourishing Families: An Interactive Discussion about Managing the Challenges and Opportunities of Family Wealth

Alasdair H. Halliday, Philanthropic Advisor and Director of Principal Gifts, Harvard University
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Research confirms the challenges that affluent families face in preserving family unity and wealth down through the generations. In this discussion, led by Alasdair Halliday, Harvard’s philanthropic advisor, participants will explore the important decisions individuals and families must make about wealth, family, and philanthropy, and the principles that support family flourishing. Halliday will share insights from the science and literature on family systems and from his discussions with individuals and couples in the Harvard community and beyond, and will encourage attendees to share their own experience and insights with the group.


The One Love Foundation: Building a Campus-Led Movement to End Relationship Violence

Katie Higgins Hood (MBA 2001), CEO, One Love Foundation
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Every week, reports of domestic violence rock communities across our nation. The stats are grim: one in three women and one in four men will be in an abusive relationship, and young women ages 16–24 are at three times greater risk. The One Love Foundation was founded in 2010 in honor of Yeardley Love, a University of Virginia senior who was beaten to death by her ex-boyfriend just weeks before their graduation. Today, One Love works on campuses across the country to educate, empower, and activate students in a movement to change the statistics. In 15 months, over 35,000 students in 550 school communities have participated in One Love’s groundbreaking film workshop, Escalation, a program that elucidates the unhealthy behaviors that can become abuse and that inspires students to be leaders in changing social tolerance for such behaviors. Participants will screen Escalation and learn about One Love’s innovative prevention approach and how parents can understand the warning signs and proactively talk about healthy and unhealthy relationships with their kids.


 

Leadership in America—The 2016 Presidential Campaign

Barbara Kellerman, James MacGregor Burns Lecturer in Leadership, Harvard Kennedy School
Less Info

This is one conversation about the American presidential campaign that will not fixate on leaders, in particular on Clinton and Trump. Professor Kellerman will treat presidential leadership specifically as she does leadership generally—as a system, not a person. She will focus not only on leaders, but on followers—the American people. And she will focus equally on the context within which they are situated—this particular country at this particular moment. Participants can expect a conversation that is cordial and collaborative and contentious and conflictual.

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


Saving and Investing for a Secure Future

Stuart E. Lucas (MBA 1989), Chairman and Chief Investment Officer, Wealth Strategist Partners
Less Info

In a world of slowing growth, low interest rates, higher taxes, and greater longevity, the challenge of managing wealth is tougher than ever. Lucas confronts this challenge by drawing from his insider experience managing his own family’s wealth, his 30-plus years as a successful investment professional, and his interactions with hundreds of other successful families around the world. Participants will learn well-tested, practical frameworks to help them navigate the financial services industry while managing their wealth strategically and comprehensively. Each participant will receive Wealth: Grow It and Protect It, Lucas’s highly acclaimed and practical book about managing long-term wealth.

Related Resources:
Spring 2016 Presentation Slides
Spring 2016 — The 50% Rule
Spring 2016 — Pick Your Battles


HBX: Business Education Reimagined for the Digital Age

Patrick J. Mullane (MBA 1999), Executive Director, HBX
Less Info

HBX is Harvard Business School’s new online education platform that offers interactive learning experiences in keeping with HBS’s mission to educate leaders. Participants will learn about HBS’s strategy for creating a unique learning environment. Executive Director Mullane will provide a deep dive into the HBX Credential of Readiness (CORe) program, a primer on the fundamentals of business, and HBX Courses, which are specialized offerings that allow learners to engage with leading-edge ideas from HBS faculty. He will also discuss HBX Live, a one-of-a-kind digital classroom that is enabling learners worldwide to connect in real time. Platform demonstrations will illustrate the technology and teaching elements that make HBX unique.

Related Resources:
Fall 2016 Presentation Slides


Tour of the HBX Live Studio at WGBH

Patrick J. Mullane (MBA 1999), Executive Director, HBX
Less Info

HBX Live is a one-of-a-kind virtual classroom that allows students to interact in real time with faculty and alumni from around the world, much as they would in a traditional Aldrich classroom. HBS has partnered with the public broadcasting company WGBH to create a state-of-the-art space that will allow engagement with up to 60 participants at a time. Join a tour of the studio where faculty go to teach and the control room where production is managed, and hear about how and why this unique learning platform was built. The tour is limited to 50 participants.


How Do HBS Careers Progress? 2014 Alumni Survey Results

Lauren C. Murphy, Director of MBA Career and Professional Development;
Christine Van Dae, Assistant Director, Market Intelligence
Less Info

Have you ever wondered about the career paths of fellow HBS alumni? Perhaps you may be curious about the types of roles they pursue beyond graduation. The 2014 Alumni Career Pathways Survey explores the decisions and experiences that shape alumni careers 5, 10, 15, and up to 30 years after graduation. Ms. Murphy and Ms. Van Dae will present findings from this study to illustrate the potential trajectory of career choices. Learn the answers to the following questions: How often do HBS alumni change positions and what drives these decisions? Which industries have high retention rates? How and when do alumni generally factor in family, travel, and other nonwork interests into their careers? Do alumni take time out of their careers? Are Harvard MBA alumni satisfied with their careers?

Related Resources:
Spring 2016 Presentation Slides
Fall 2016 Presentation Slides


 

Finding Huck Finn: Reclaiming Childhood from a River of Electronic Screens

Michael Rich, MD, MPH, Associate Professor of Pediatrics, Harvard Medical School; Associate Professor of Social and Behavioral Sciences, Harvard School of Public Health
Less Info

Today's children are growing up in a world transformed by interactive media. How can parents and others who care for children tell if these media are helping or hurting them? How can they make sure that the media environment supports children's health and development? As Mediatrician and director of the Center on Media and Child Health at Boston Children's Hospital, Dr. Rich offers research-based, balanced answers to these and other urgent questions about parenting in the digital age.

Related Resources:
Spring 2016 Presentation Slides


Living an Extraordinary Life (Class of 1991 Program)

Stever Robbins (MBA 1991), Executive Coach, Stever Robbins, Inc.
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How would life change if people committed to living only a life that they defined as extraordinary? In this presentation, Robbins will identify myths about jobs and careers and practical strategies that work. He’ll share the results of his own experiment in extraordinary living and what happened after the experiment was over. His material is grounded in multidisciplinary science and research. He will cover topics from entrepreneurship to decision making, learning, and career planning. Participants will walk away with new insight into how they can shape their lives and have strategies for making changes in pursuit of whatever life they define as extraordinary. They will learn that 1) planning a life doesn’t work very well, but there are other things that they can do instead; 2) fear isn’t what holds people back—habit is; and 3) intelligence, willpower, and drive aren’t the keys to having the life one wants—systems and people are.

Related Resources:
Fall 2016 Presentation Slides
Fall 2016 — one-page handout


 

Five Common Misconceptions in Education

Jim E. Ryan, Dean of the Harvard Graduate School of Education; Charles William Eliot Professor of Education
Less Info

Education is in the national spotlight. Calls for universal pre-K and lifting caps on charter schools abound. Prominent legal cases like Vergara v. California capture headlines. Popular documentaries and news pieces generate new audiences. And admirable new philanthropic commitments to K-12 and higher education make waves. But what does the national conversation about education miss—and why does it matter? Join Dean Ryan as he describes five widespread misconceptions in education, from U.S. competitiveness to Harvard’s role in education reform, and what it will really take to significantly improve access to a high-quality education for millions of students.

Related Resources:
Spring 2016 Presentation Slides


 

The Future of Energy in a Changing World

Daniel P. Schrag, Sturgis Hooper Professor of Geology, Faculty of Arts and Sciences, Harvard University; Professor of Environmental Science and Engineering, Harvard John A. Paulson School of Engineering and Applied Sciences
Less Info

Concerns about climate change and about conventional air pollution have motivated a worldwide effort to eliminate the use of fossil fuels. How much progress has been made? Remarkable improvements in the cost of renewable energy have occurred over the past decade, but the largest innovation has been in hydrocarbon extraction, specifically through improvements in horizontal drilling and hydraulic fracturing. How is the world energy system likely to develop over the coming decades, in the face of serious environmental challenges? A variety of strategies will be discussed for meeting the world’s energy needs with the smallest possible impact on the atmosphere.

Related Resources:
Fall 2016 Presentation Slides


 

Humanitarians in War and Conflict: Designing a New Generation of Aid Workers

Michael VanRooyen, MD, MPH, Professor and Director, Harvard Humanitarian Initiative
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Humanitarian needs have reached unprecedented levels, with more than 125 million people affected and 60 million displaced as refugees. Likewise, the community of aid professionals has grown exponentially as has the diversity of agencies, creating a challenging environment in which to advance humanitarian standards, norms, and accountability. The case for greater academic engagement in the humanitarian sphere has never been more important. The Harvard Humanitarian Initiative (HHI) is developing the next generation of aid workers who will use advanced technologies, data-driven programming, and professional training to improve and transform aid in a conflicted world.

Related Resources:
Fall 2016 Presentation Slides


Panel – Aging Parents: Navigating the Journey Successfully (Spring 2016)

Moderator: Janet Simpson Benvenuti (MBA 1985), Founder and CEO, Circle of Life Partners
Less Info
  • Dorika Mamboleo Beckett (MBA 1996), Livewell Care
  • Andrew Lazzaro (MBA 2001), OMD Worldwide
  • Jennifer O’Brien (MBA 1996)
  • Stephen Spano, Esq., Principal, Spano & Dawicki, Elder Law

This session is aimed at people who are responsible for aging parents and other loved ones while juggling the demands of their own professional careers. A panel of alumni and aging experts will discuss specific strategies and resources for navigating one’s parents’ later years successfully. Participants will learn how to address legal, financial, medical, and caregiving challenges while enjoying the benefits of multigenerational families. Each participant will receive a copy of Don’t Give Up on Me! Supporting Aging Parents Successfully, Benvenuti’s highly acclaimed guide through the unpredictable last years of her journey with her own parents. This book has become a must-read for adult children who find suddenly, just when life is on overload, that their parents need help.


Panel – Aging Parents: Navigating the Journey Successfully (Fall 2016)

Moderator: Janet Simpson Benvenuti (MBA 1985), Founder and CEO, Circle of Life Partners
Less Info
  • Judy Morgan Abrams, MBA 1986, CFO, Weekends Only Furniture
  • Jim Schoenberger, MBA 1971, Ret. Chmn., The Virginian CCRC
  • Stephen Spano, Esq., Principal, Spano & Dawicki, Elder Law

Are you responsible for aging parents and other relatives ones while juggling the demands of your professional career? Are you planning for your own longevity? If so, join a panel of alumni and aging experts to hear about specific strategies and resources for navigating your parents' and your own later years successfully. Learn how to address the legal, financial, medical, and caregiving challenges while enjoying the benefits of multi-generational families. Each participant will receive a copy of Don't Give Up on Me! Supporting Aging Parents Successfully, Janet's highly acclaimed guide through the unpredictable last years of her journey with her own parents. This book has become a must read for adult children who find suddenly, just when life is on overload, that their parents need help.


Panel – Alzheimer’s Disease: The Urgency and the Hope

Moderator: David Shenk, author of The Forgetting and Senior Advisor to Cure Alzheimer’s Fund
Less Info
  • Dan Gasby, Husband of B. Smith; Coauthor with B. Smith of the New York Times bestseller, Before I Forget
  • Henry F. McCance (MBA 1966), Founding Board Member and Cochairman, Cure Alzheimer’s Fund Board of Directors; Chairman, Emeritus, Greylock Partners
  • William A. Sahlman (MBA 1975), Dimitri V. D'Arbeloff — MBA Class of 1955 Professor of Business Administration; Senior Associate Dean for External Relations
  • Barbara “B.” Smith, Restaurateur; Lifestyle Guru; Coauthor with Dan Gasby of the New York Times bestseller, Before I Forget
  • Dr. Rudolph E. Tanzi, Vice Chair, Neurology and Director, Genetics and Aging Research Unit, Mass. General Hospital; Joseph P. & Rose F. Kennedy Professor of Neurology, Harvard Medical School; Author of the New York Times bestsellers Super Brain and Super Genes

Panel – American Education Reform: What’s Next?

Moderator: John J-H Kim, Senior Lecturer of Business Administration
Less Info
  • Susan Wolf Ditkoff (MBA 2001), Partner and Co-Head, Philanthropy Practice, The Bridgespan Group; Chairman, Brookline School Committee
  • Harris Ferrell (MBA 2001), Chief Operating Officer, Achievement First
  • Sophie Lippincott Ferrer (MBA 2006), Senior Consultant, Education First
  • Eleanor Laurans (MBA 2006), Chief Financial Officer, Boston Public Schools
  • Greg Shell (MBA 2001), Boston Foundation, Boys and Girls Clubs of Boston; Former Board Chair, Roxbury Preparatory Charter School

Panel – Asset Management (Spring 2016)

Moderator: Luis M. Viceira, George E. Bates Professor; Senior Associate Dean for International Development
Less Info
  • Mala Gaonkar (MBA 1996), Managing Director, Lone Pine Capital
  • Benjamin Hochberg (MBA 2001), Partner, Lee Equity Partners
  • Timothy Hurd (MBA 1996), President and Chief Investment Officer, BlueSpruce Investments
  • Melissa Ma (MBA 1996), Co-Founder and Managing Partner, Asia Alternatives Management

Panel – Asset Management (Fall 2016)

Moderator: Luis M. Viceira, George E. Bates Professor; Senior Associate Dean for International Development
Less Info
  • Don Gould, MBA 1981, President, Gould Asset Management
  • Nancy Havens-Hasty, MBA 1971, Havens Advisors LLC
  • Ron O'Hanley, MBA 1986, President & CEO, State Street Global Advisors
  • Robert Pitts, MBA 1991, President Chief Investment Officer, Steadfast Financial LP
  • Alison Shimada, MBA 1991, Portfolio Manager, Wells Capital Management

Panel – Cancer Today: Revolution in the Making

Moderator: Mark Delfino (MBA 1986); CEO, HoyleCohen Wealth Management
Less Info
  • Tyler Jacks (Harvard 1983); Director, Koch Institute for Integrative Cancer Research at MIT; Chair, Presidentially-Appointed National Cancer (Moonshot) Advisory Board
  • Stephane Bancel (MBA 2000); CEO, Moderna; former CEO of bioMerieux & Executive of Eli Lilly
  • Brad Loncar, Founder, Loncar Investments; Creator of the Loncar Cancer Immunotherapy (ETF) Index

The CDC estimates two out of five men and women will be diagnosed with cancer in their lifetimes. Progress in fighting cancer has been incremental for decades and 60+ forms are still incurable death sentences. Fortunately, treatment methods using the body’s immune system are showing unprecedented promise and have been approved for melanoma and other cancers. Energy behind the fight has never been greater. President Obama launched the Cancer Moonshot Program, and billionaires like HBS alum Michael Bloomberg have committed hundreds of millions to help find cures.

This panel, which includes the Chair of the President’s Cancer Moonshot Advisory Board, will discuss the state of this disease and whether we are in the dawn of a revolution that might produce foundational treatments for all cancers in the next 5-20 years. Please make this your last stop before Saturday evening festivities to learn more about this revolution in the making.


Panel – Energy Poverty, Economic Growth and Climate Change

Moderator: Joseph B. Lassiter, Senior Fellow; Senator John Heinz Professor of Management Practice in Environmental Management
Less Info
  • Jeremy Asher, MBA 1981, Chairman, Agile Energy Limited
  • Elizabeth A. McKone, MBA 1986, VP, Global Residential Operations and Customer Service, SunPower Corporation
  • Michael Skelly, MBA 1991, Founder and CEO, Clean Line Energy
  • Amedeo Vaccani, MBA 1986, Principal, Vaccani, Zweig & Associate

Panel – Entrepreneurship and Innovations in Education

Moderator: John J-H Kim (MBA 1993), Senior Lecturer of Business Administration
Less Info
  • John Cook, MBA 1981, Chairman of the Board, Academy for Urban School Leadership
  • Dan Katzir, MBA 1991, CEO, Alliance College-Ready Public Schools
  • Deborah Quazzo, MBA 1987, Founder and Managing Partner, GSV Acceleration
  • Eileen M. Rudden, MBA 1976, Co-founder, LearnLaunch

Panel – Innovation in Health Care

Moderator: Robert S. Huckman, Albert J. Weatherhead III Professor of Business Administration
Less Info
  • Gil Addo (MBA 2011), Cofounder and CEO, RubiconMD
  • Dr. Kevin Bozic (MBA 2001), Professor and Chair, Department of Surgery and Perioperative Care, Dell Medical School, The University of Texas at Austin
  • Sean Burke (MBA 2001), President and CEO, Asia Pacific, GE Healthcare

Panel – Joining and Serving on Boards

Moderator: Robert F. Higgins, Senior Lecturer of Business Administration
Less Info
  • Carol Charpie McMullen, MBA 1981, Managing Director, Slalom Consulting and Board Member, Alliance- Bernstein Mutual Funds and N&D Group
  • Jun Makihara, MBA 1981, Retired
  • Gilbert Palter, MBA 1991, Co-Founder & Chief Investment Officer, EdgeStone Capital Partners
  • Dan Springer, MBA 1991, Operating Partner, Advent International
  • Jim Warshell, MBA 1976, Career in retail merchandising, retired

Panel – Real Estate: What to Do in Year 10 of the Cycle? (Spring 2016)

Moderator: Charles F. Wu, Senior Lecturer of Business Administration
Less Info
  • Zahara Kassam (MBA 2011), Hotel Asset Management, Marathon Asset Management
  • Chris Lee (MBA 2006), Member and Cohead, Real Estate Credit, KKR
  • Jason H. Lee (MBA 1996), Managing Director and Head of Asia Real Estate, The Carlyle Group
  • Donald Sheets (MBA 2006), Managing Partner, AlumCreek Holdings

Panel – Real Estate (Fall 2016)

Moderator: Arthur I Segel, Poorvu Family Professor of Management Practice
Less Info
  • Jack Chandler, MBA 1986, Managing Director, Chairman Global Real Estate, BlackRock
  • Franz Colloredo-Mansfeld, MBA 1991, CEO / Founder / President, Cabot Properties
  • Brian Coulter, MBA 1986, Partner, The JBG Companies
  • Robert Morse, MBA 1981, Chairman, Bridge Investment Group Partners
  • Steve Quazzo, MBA 1986, CEO, Pearlmark Real Estate

Panel – Talking Tech with Today’s Transformers

Moderator: Jill J. Avery (DBA 2007), Senior Lecturer of Business Administration
Less Info
  • Mike Cassidy, MBA 1991, VP and Project Leader of Project Loon, Google
  • Bracken Darrell, MBA 1991, CEO, Logitech
  • Jules Pieri, MBA 1986, Co-founder and CEO of The Grommet; Entrepreneur in Residence, HBS

Panel – The Thrills and Spills of Entrepreneurship

Moderator: Thomas R. Eisenmann (MBA 1983, DBA 1998), Howard H. Stevenson Professor of Business Administration
Less Info
  • Raj Kapoor (MBA 1996), Advisor and Mentor, ClassPass, NFX Guild, and Mayfield Fund
  • Katrina Lake (MBA 2011), Founder & CEO, Stitch Fix
  • Chad Laurans (MBA 2006), CEO, SimpliSafe
  • Catherine Levene (MBA 1996), Cofounder and Former CEO, Artspace

Panel – Venture Capital

Moderator: Jeffrey Bussgang, Senior Lecturer of Business Administration
Less Info
  • Kate Bingham, MBA 1991, Managing Partner, SV Life Sciences
  • Deborah Farrington, MBA 1976, Founding Partners, Starvest Partners LP
  • Trevor Kienzle, MBA 1991, Managing Director and Co-Founder, Correlation Ventures
  • Dan Nova, MBA 1991, Partner, Highland Capital Partners

Dean's Address

Nitin Nohria, George F. Baker Professor of Business Administration and Dean of the Faculty

Welcome: William A. Sahlman (MBA 1975), Dimitri V. D'Arbeloff — MBA Class of 1955 Professor of Business Administration and Senior Associate Dean for External Relations

Baker Library: Informed Leaders Start Here (Spring 2016)

Jim Borron and Leslie Burmeister, Baker Library

Alumni support at HBS includes access to the world-class resources at Baker Library for career and professional research needs. Leslie and Jim will provide an overview of current research tools and services and unveil new research services available only to HBS alumni. Attend this presentation and be among the first to hear about the new Baker for Business (B4B) research service. For more information, email infoservices@hbs.edu or call 617-495-6040.

Special Collections Exhibition Tour (Spring 2016)
Laura Linard, Director of Special Collections

Attend a guided tour of the exhibit “Georges F. Doriot: Educating Leaders, Building Companies.” The exhibit examines the career of Georges F. Doriot, an educator and founder of the modern venture-capital industry. During his 40-year tenure at Harvard Business School, the charismatic professor taught business and leadership in his celebrated Manufacturing course to nearly 7,000 students. The exhibit features selections from the Georges F. Doriot Collection that reveal the ideas and ideals of a man who played a pioneering role in the emergence of the postwar entrepreneurial economy. If you are unable to attend this tour, please visit http://www.library.hbs.edu/hc/doriot to learn more about the exhibit and related research materials. Please contact Baker Library Special Collections at histcollref@hbs.edu to request a copy of the exhibition catalog.

Baker for Business Research (Fall 2016)

Less Info

Successful businesses need reliable information to move ahead with efficiency and confidence. Join Baker for Business (B4B) researchers to learn how to leverage the research expertise of Baker librarians. They will provide an overview of current research tools and services and unveil new research services available only to HBS alumni. For more information, email infoservices@hbs.edu or call 617-495-6040.

Related Resources:
Fall 2016 Presentation Slides


Working Knowledge: A Bridge between Faculty Research and Business Practice (Fall 2016)

Less Info

Learn how HBS Working Knowledge (WK) can help alumni take advantage of the School’s latest management studies. A daily website accessible at no charge, attracting millions of visitors from around the world, WK explains the practical relevance of faculty research in clear, jargon-free language. WK also provides opportunities for business leaders to share ideas with HBS faculty and each other, as well as possibilities to participate in field experiments.

Related Resources:
Fall 2016 Presentation Slides