Registration

In what time zone are the events held?

All events take place during Eastern Daylight Time.

I registered for an upcoming event and now wish to switch my registration to a different date/time. What should I do?

If the topic is being offered on a date and time at least 3.5 hours in the future, you will be able to make the adjustment on your own. Visit the program webpage and click the "register now" button. Locate the confirmation tab and click the "modify" button in order to change your registration to a different session time. Email alumniprograms@hbs.edu for further assistance.

I registered for a session but missed it. May I switch my registration to the other session of the same topic?

Yes, as long as the topic is being offered on a date and time in the future. Contact alumniprograms@hbs.edu for assistance.

I never received an invitation; how do I make sure I receive an email in the future?

Please login to the alumni website and update your email preferences to receive virtual programming emails.

Zoom Information

When will I receive the Zoom link/dial-in instructions?

Registrants will receive a Zoom link via email 3 hours prior to the event. Please add “alumniprograms@hbs.edu” to your safe sender list and check your SPAM/Junk folder if you cannot locate the email. Please email alumniprograms@hbs.edu if you have not received a Zoom link within 1 hour of the event’s start time.

I haven’t received a Zoom link, and the event starts less than 3 hours from now.

Please email alumniprograms@hbs.edu if you have not received a Zoom link 1 hour prior to the event. Please note: all event times are listed in EDT.

I've never used Zoom before. What do I need to do?

If you have never used Zoom before, you may join a meeting by clicking on your provided Zoom link. Follow the prompts to download and run Zoom.

Do I need to join the Zoom event before the scheduled start time?

It is helpful to join the event five (5) minutes prior to the scheduled start. This will provide time to make sure you can hear and see everything. Additionally, the moderator will explain which features will be used during the event.

If I registered through the HBS invite, why do I have to register again with Zoom?

Accepting the HBS invite ensures that you receive the Zoom information to join the session. While registering with Zoom helps capture guest attendance and also reduces the risk of Zoom bombing.

Do I need to worry about Zoom bombing? Is there anything I can do?

To reduce the risk of Zoom bombing, we ask that participants do NOT forward invitations, share login information, or post links to social media channels. For alumni virtual programs, you will also be asked to complete the Zoom registration, which is in addition to the formal invitation.

May I share the Zoom link with non-HBS alumni?

We ask that you do not share the link, as these programs have been designed exclusively for a closed audience of HBS alumni. Also, please do not post links publicly, such as to social media sites, to reduce the risk of Zoom bombing.

> How do I use the Zoom features during the event?

What should I do to have the best experience?

For the best experience, we encourage you to:

• Join by computer to see the speakers and presentations
• Wear a headset or headphones
• Video camera is suggested, but not required*
• Mute yourself when not speaking*
• Participate in the Chat to communicate with panelists and attendees*
• Use Gallery View to see everyone. For Meetings, this will include all participants. For Webinars, this will include only the Panelists.

*Note: The availability of these features will depend on the type of session (e.g. meeting, webinar) as well as how the presenter has chosen to deliver content and allow interaction

Why am I receiving an error message (error code 3038/Zoom link invalid)?

Error messages occur when the live event has concluded and the link is no longer active. If you missed the event, please note that all events are being recorded and will be posted to the website within three or more business days.