Lifelong Learning

Alumni Travel: The Changing Faces of Jordan and Oman

Join HBS and your fellow alumni for an insider's glance into the two fascinating and hospitable countries of Jordan and Oman. In Jordan, visit the Dead Sea, the spectacular stone city of Petra, and the Roman temple of Hercules. In Oman, explore the legacy of the Queen of Sheba and the mysteries of the Arabian nights as you travel to the medieval forts at Nizwa and Jabrin. Throughout the trip, briefings and meetings will offer in-depth insights into the challenges confronting these countries as they try to educate and modernize their societies.

Get more information about alumni travel to Jordan and Oman:
http://www.distant-horizons.com/hbsjordan/

Registration Closing for Burgundy and Provence!

Only a few spots remain for this eight-day river cruise through the celebrated regions of Burgundy and Provence, September 9 – 16, 2007.

Check the complete schedule of upcoming alumni travel programs:
http://www.alumni.hbs.edu/travel/

From Executive Education
Consumer Financial Services: October 21 – 24, 2007

Learn to leverage innovative, customer-focused business models and improve profitability in this pioneering program for senior corporate-level and divisional managers of consumer financial services companies. Get actionable, industry-specific insights that can be applied to your company's overall strategy and lead your firm to long-term success. Topics include product design, marketing (including selection of distribution channels, cost management, and customer-acquisition processes), and the psychology of consumer decision-making. Find out more and register:
http://www.exed.hbs.edu/redirects/cfs_wn/

HBS alumni receive an exclusive 30 percent discount on open-enrollment Executive Education Programs. For more information, visit:
http://www.alumni.hbs.edu/lifelong_learning/execed_calendar.html

From Social Enterprise
Governing for Nonprofit Excellence: December 2 – 5, 2007

Learn to bring strong, innovative leadership to your non-profit organization in this Executive Education course designed specifically for chairs and other board members assuming significant responsibilities. Explore strategies for achieving financial sustainability, ensuring accountability, and planning for the future. Topics include stewardship, financial management, and performance measurement. Learn more and register:
http://www.exed.hbs.edu/redirects/gne_wn/

Faculty

HBS Working Knowledge: How Wikipedia Works (or Doesn't)

How do you manage openness? HBS professors Andrew McAfee and Karim R. Lakhani say companies can learn by looking at the ways decisions are made on Wikipedia, the online encyclopedia written by the public at large. Read Working Knowledge and find out how organizations that successfully navigate the challenges of transparency and the peer-review process can obtain valuable information from employees and customers:
http://hbswk.hbs.edu/item/5605.html

Register for HBS Working Knowledge Updates
HBS Working Knowledge is an online forum that offers a first look at new thinking from HBS faculty. Register to receive Working Knowledge's daily RSS feed or weekly email:
http://hbswk.hbs.edu/

Faculty in the News

Why has the biotechnology sector fallen short in improving human health and rewarding investors, despite exponentially increasing revenues? Professor Gary Pisano says the problem lies with the often conflicting goals of science and business. Learn why Pisano believes the sector must create new business models that foster collaboration and data sharing in strategy+business magazine:
http://www.strategy-business.com/press/article/07210?
gko=63233-1876-26242529&tid=230&pg=all

Management consultant Gary Hamel says Google—through its radical decentralization, small self-managing teams, and its "just try it" approach to rolling out new products—is rewriting the rules of good management from top to bottom. "Not so fast," says HBS Associate Professor Thomas Eisenmann. Find out why Eisenmann says Google will need plenty of old-fashioned top-down leadership to take advantage of the biggest opportunities on the horizon in The Wall Street Journal: http://intranet.hbs.edu/community/hbsnews/081507_wsj.html

In This Issue

Lifelong Learning
> Jordan and Oman
> Burgundy and Provence
> Consumer Financial
>.Services
> Nonprofit Governance

Faculty
> McAfee and Lakhani
>.on Wikipedia
> Pisano on science and
>.business
> Eisenmann on leadership
>.at Google

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